Feel free to peruse this page to see both video and text testimonials about the professionalism and friendly spirit of our team here at First Response Disaster Restoration Specialists.
“Let me start this by saying that I am amazed at the professionalism of the First Response team! We had a pipe burst in our basement on Monday, which soaked the carpet and drywall. On Saturday, we were scheduled to have a sleepover for my daughters 8th birthday. I was in panic mode! Out of all the companies we called, First Response REALLY was the first response! They dispatched a team quickly, started the drying process and then assessed which repairs were needed. They monitored the drying each day, and on Friday they came to clean the carpets and dry them so that it was ready for our event on Saturday. I am so thankful for First Response and their caring staff members! Without them, I don’t know that my repairs would have been done in time and I would have to cancel my daughters party! Thank you First Response! You guys are LIFE SAVERS!” - Tiffany W.
“By the time the leak that caused the flooding was found, I had black mold. First Response came out to evaluate, within a few days the crew began demolition and remediation. Testing showed additional mold, back came the crew for additional demo and remediation. Perry and the guys were fabulous. Always very patient, very pleasant, just nice guys! I never worried about them being there when I was not home. Everybody was very nice. Jenni, Dave, but especially the crew. I apologize to the one who was with Perry, I don't remember his name, but he was wonderful! I highly recommend First Response, in fact I have to several people, and will continue to do so. Thank you for all you did for me! Thank you for all you do!” - Kathy G.
“We were impressed with the professionalism and attention to every detail Tony from First Response gave us during the remediation process. Tony and his team took careful and thoughtful measures to create a safe environment for our family. You can tell he cares and treated our home with the same diligence he would if it were his own home.” - Joy C.
“All I have are great things to say about the employees of First Response. I spoke daily with a gentleman named Perry. He could answer all questions. They were very responsive. Perry and the others did a very good job of keeping the work area clean, they are very professional, they definitely know what they are doing. Definitely would recommend First Response.” - Jason E.
“Workers were on time, courteous, hard working, knowledgeable, and efficient. All of the work was completed with excellence. I would definitely recommend them.” - Tom S.
“All of the guys that came out to the house were friendly, on time, informative, and professional. I hope I don't need your services again in the future (haha) but would gladly do business with First Response in the future.” - Brandon B.
“Great people to do business with. Friendly, competent, and showed concern with our well being throughout the whole process.” - Michael G.
First Response Disaster Restoration Specialists is a family owned company with an expert team that has the experience needed to provide South Bend with quality restoration services. Whether your property is residential, commercial or industrial, we’d love to show you why we are one of the area’s leading choices for restoring places back to suitable conditions. Contact us today for services in South Bend, and you'll receive professional assistance for all your restoration needs.